FAQ

Bespoke

For bespoke please allow around 8-12 weeks.

Urgent Orders

If you have an urgent enquiry just give us a call and we will see what we can do. Depending on the simplicity of the design we may be able to fast track it.

Our Bespoke Experience starts from around £2000. If you have a particular budget in mind we can help tailor stone options to suit you.

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Single stone rings start from around £1800. Vintage solitaires may be available for less.

You can choose between natural, lab grown, or salt and pepper diamonds, adjusting size, colour, or clarity to suit your budget.

Emeralds and opals are softer stones and can chip easily. Engagement rings are worn daily, so it's better to choose a harder stone.

Choose gemstones with a Mohs hardness of 7 or above: Diamonds, Sapphire, Ruby, Tourmaline, Spinel, Moissanite or Alexandrite.

Yes, we can reuse sentimental precious stones. There is a small risk of chipping depending on how they were originally set, but stones can sometimes be re-polished or the design adjusted to suit.

Chains contain solder on every link making them brittle when melted. Odd earrings, rings or pendants are best for melting.

See our Melted Collection.

Yes. We will send you a link to book a collection appointment.

We don't offer repairs, but we recommend K & E in Newcastle.

Our studio is not open to the public, but consultations take place in beautiful meeting spaces around the city.

to Book your consultation please purchase the Bespoke experience here then we will be in touch to arrange the consultation.

The cost depends on stone selection, CAD design, 3D printing, metal casting, metal weight, setting, finishing, hallmarking, packaging and more.

We provide a starting estimate, refine this after stone selection, and finalise once the CAD design indicates the accurate metal weight.