We use Royal Mail Special Delivery Guaranteed by 1pm Service.
If an item is in stock it will be dispatched within 3-4 working days. If an item is not in stock please be aware that all of our items are handmade in Newcastle Upon Tyne by highly skilled crafts people. Therefore you may need to wait up to 4 weeks for delivery while we make your item by hand. If it is a completely bespoke piece it could take up to 8 weeks for your finished item to be delivered, or more depending on the complexity of the design. We will keep you up to date with the process and will email you to let you know when your item is ready and being dispatched.
We ship worldwide using Royal Mail International Tracked and Signed. Our international shipping costs £10.50. Delivery times are an estimated 5 - 9 days from dispatch. Please note we may need to make your item from scratch so this is the estimated delivery once your item has been made and dispatched. We will email you when your item is ready and on its way.
If you have a specific deadline, or have left it a little late then please just call us when you place the order to let us know and we will see what we can do to help! Our contact number is: 07887555496
Important information about foreign shipping
Tolls, taxes, and other fees not indicated in the total price may apply to international shipments.
- Credit Card
We accept all major credit and debit cards
- PayPal (including credit card, debit card, and bank transfer)
By choosing this payment method you will be automatically directed to PayPal's site in the next step. When you've entered your information there, you'll be brought back to this store to complete your order.
- Payment in Advance
Please call us to take a card payment over the phone or request our BACS details if you prefer to do a direct transfer.
- Local Pickup
If you would like to pay by cash and collect your order in person, please just give us a call to arrange a suitable time and date.